Last updated April 16th, 2019
THE INFORMATION WE COLLECT; THE PURPOSE OF COLLECTION AND USE.
We collect the following categories of information:
When you respond to a survey, contact us to receive technical support assistance or sign up to become a Host or a Guest, you will be asked to provide certain information which may include first name, last name, e-mail address, and a brief bio about yourself (if applicable) ("Contact Information"). The Contact Information is used to provide by our sales, support and Services teams to provide the requested Services or information, and to contact Hosts, and Guests for purposes of direct marketing of our current and future Services.
Guests who wish to book an accommodation may be asked for additional information about their booking request which may include the number of children in their party and details about their trip ("Guest Information"). The Guest Information will be provided to the Host of the applicable property. We reserve the right, but have no obligation, to request and obtain further evidence of identification from Hosts and/or Guests prior to accepting a property to the Site for listing or processing a booking request, as applicable. Our decisions regarding the adequacy of identification and acceptance of a property and/or booking shall be made solely at our discretion.
Hosts, who you wish to list a property for rent will also be asked to provide information about the property which may include address of the property, number of bedrooms and bathrooms, list of amenities, and other information about the property ("Property Information"). The Property Information is used to provide the Services, including but not limited to, listing the property for rent on the Website.
If you choose to book an accommodation as a Guest, purchase products and services from Kid & Coe, or as a Host offer your home or other properties for rent to prospective Guests, you will be required to provide your credit card, bank account information and other payment related information necessary to process your booking request or purchase (collectively, the "Billing Information"). Billing Information is collected and processed by our third-party payment processor operating as our agent (See, Onward Transfers to Third Parties). Kid & Coe does not directly obtain or process any Billing Information.
IDENTITY VERIFICATION INFORMATION.
For identity verification purposes, you will be required to provide a Government ID, photograph(s), and other information necessary to verify your identity (collectively, the “Identity Verification Information”). Identity Verification Information is collected and processed by Onfido, our third-party identity verification provider operating as our agent (See, Onward Transfers to Third Parties). Kid & Coe does not directly obtain or process any Identify Verification Information.
In addition to the Contact Information, Guest Information, and Property Information, we may also collect or receive the following information:
When you visit the Website or use the Services, we may automatically collect certain information such as the name of your Internet service provider, the pages you viewed on our Website, the number of links you click within our Website, search terms, operating system, website traffic and related statistics, keywords, the state or country from which you accessed our Website, the date and time of your visit, the type of browser or computer you use, the web page from which you linked to our Website, your "IP" or Internet Protocol address and other data.
Web beacons, also known as "clear gif" technology, are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web site users. Unlike cookies, which can be stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We may use web beacons to help us manage Content on the Website by tracking what Content is effective.
THIRD PARTY ANALYTICS AND REMARKETING.
For more information on these third-party analytics providers, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website or the Services.
For Google Analytics, please visit https://www.google.com/analytics
For Mailchimp, please visit https://mailchimp.com
In an ongoing effort to better understand our users, the Website, and the Services, we might analyze your information in aggregate form to operate, maintain, manage, and improve the Website, and the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, existing or potential business partners, sponsors, or advertisers. We may also disclose aggregated user statistics in order to describe our Services and the Website to current and prospective business partners and to other third parties for other lawful purposes.
ONWARD TRANSFER TO THIRD PARTIES
Onward Transfer to Controllers:
You may opt out of having your personal information collected and/or processed by, or transferred to, Stripe and/or Onfido by notifying us at email@example.com. In such event, we will use commercially reasonable efforts to process your payments and/or verify your identity using alternative means, but your decision to opt-out may limit your use of the Website, the Mobile App and/or our Platform.
OPT-IN TO CERTAIN ONWARD TRANSFERS.
We will not disclose your sensitive personal information to any third party without first obtaining your opt-in consent. When we provide this information regarding requested disclosure, we will include instructions for how to grant consent
In all instances, please allow us a reasonable time to process your response.
DISCLOSURE TO PUBLIC AUTHORITIES.
We may be required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.
OPT-OUT FOR DIRECT MARKETING; EMAIL MANAGEMENT.
You may opt out at any time from the use of your personal information for direct marketing purposes, and/or the transfer of your personal information to third parties for direct marketing purposes, by contacting us at firstname.lastname@example.org. Please allow us a reasonable time to process your request.
ACCESS TO PERSONAL INFORMATION.
RETENTION OF PERSONAL INFORMATION.
We may send you legally required notifications and other notices including, but not limited to, service related notices, transactional communications related to your account, or notices regarding a change to any of our policies. For example, we may send you a notice regarding server problems or scheduled maintenance to the Website. In order to opt-out of receiving these notices, you may need to deactivate your account.
We offer you control over your privacy preferences regarding promotional email. You may update these preferences at any time. Please allow sufficient time for your preferences to be processed.
- You may opt-out of receiving promotional emails from us regarding new features, services, special offers, advertisements, promotions and our newsletter when registering for an account by unchecking the box that asks whether you would like to receive e-mail updates.
- In the future, You may unsubscribe from receiving promotional e-mails of certain types (or a company-wide unsubscribe) at any time by using the Unsubscribe page on the Website. Please pay careful attention to the various options for unsubscribing. You may have the option to unsubscribe from one or more special interest lists or unsubscribe from all promotional e-mails.
- When you receive a promotional e-mail from Kid & Coe, it will contain a link that allows you to unsubscribe. If you decide to use this opt-out link, you will no longer receive promotional email, but you will continue to receive non-promotional e-mails and direct mail from us, such as order confirmations.
Any Content or personal information published on the Website is public and accessible by any third party. If you participate in chat rooms, blogs, message or bulletin boards, news groups or similar forums, your username will be posted on the Website. Any Content or personal information published on the Website may also appear in search engine results (such as Yahoo!, MSN, Google, Altavista, and other search engines) and in the cache of those search engines, in feeds and third party websites pursuant to cobranding agreements. We have no control over updating and/or removal of such Content or personal information, which is the sole responsibility of the search engines, third party websites and RSS web feed resources. You agree and acknowledge that Kid & Coe is not be liable for the information published in search results or by any third party website that carries any Content or personal information published on the Website. We strongly discourage posting any information on these features or in any Content or personal information posted by you that you do not want others to see or use.
We do not and cannot review all communications and materials posted to or created by users that visit the Website or use the Services. You acknowledge that by providing you with the ability to post, view and distribute communications, Content and personal information via the Website, Kid & Coe is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating thereto. However, we reserve the right to block or remove communications, Content, personal information or other submissions to the Website, for any reason in our sole and absolute discretion.
We may, directly or indirectly through third party service providers, serve personalized advertisements for products and services that may be of interest to you when you visit the Website and third party websites. Kid & Coe and its third party service providers may use Other Information collected during your visits to the Website and third party websites to select personalized advertisements, and combine and compare your information with other databases, perform, or have performed, cookie synchs, and otherwise use your information for commercial purposes. You may opt-out of the tailoring of advertising based on information we collect. To learn more about the use of this information, or to choose not to have this information used by our providers or third party advertising partners by opting out, please visit the Network Advertising Initiative by clicking https://www.networkadvertising.org/managing/opt_out.asp.
Kid & Coe uses commercially reasonable measures (including secured socket layer ("SSL") technology) to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of the databases where your personal information is stored and processed, nor can we guarantee that the information that you supply will not be intercepted while being transmitted to and from us over the Internet including, without limitation, information included within emails. You should not disclose your Password and ID to anyone and you should always remember to log off, especially if you are using a shared computer. You are solely responsible for maintaining the confidentiality of your Password and ID, and for any use of your Password and ID, whether or not you have authorized such use.
LINKS TO THIRD PARTY WEBSITES.
The Website is not intended for use by children under the age of 13. Kid & Coe does not knowingly collect or use any personal information from such children. If you are under the age of 13, do not submit any information through this Website. If we learn that we collected personal information from children under the age of 13, we will take steps to delete that information as soon as possible.
CALIFORNIA PRIVACY RIGHTS.
Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To submit a request pursuant to Section 1798.83, please contact Kid & Coe via email at email@example.com.
In addition, Kid & Coe does not monitor, recognize or honor any opt-out or do not track mechanisms including general web browser, "Do Not Track" settings and/or signals.
IMPORTANT NOTICES TO NON-U.S. RESIDENTS.
The Website, and the Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred from your country of origin to the United States. Except in the case of data transfers under the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, your decision to provide such data to us, or allow us to collect such data through our Website, or the Services, constitutes your consent to this data transfer.
IMPORTANT NOTICE FOR RESIDENTS OF THE EUROPEAN ECONOMIC AREA AND SWITZERLAND.
Kid & Coe is subject to the investigatory and enforcement powers of the Federal Trade Commission.
Kid & Coe Inc. Copyright 2019