Last updated April 16th, 2019

Kid & Coe, Inc. ("Kid & Coe", "we," "us," or "ours") provides this Privacy Policy because we know you care about how your information is collected, used, shared and retained. This Privacy Policy applies to information collected when you access our Website located at (the "Website"), or use the services that we make available via the Website from time to time (the "Services"). By visiting the Website or using the Services, you acknowledge and agree that your access to the Website and use of the Services is subject to the Terms of Service and consent to our collection, use, disclosure and retention of your Information as set forth in this Privacy Policy. Unless otherwise stated herein, all defined terms shall have the meaning assigned in the Terms of Use.


We collect the following categories of information:


When you respond to a survey, contact us to receive technical support assistance or sign up to become a Host or a Guest, you will be asked to provide certain information which may include first name, last name, e-mail address, and a brief bio about yourself (if applicable) ("Contact Information"). The Contact Information is used to provide by our sales, support and Services teams to provide the requested Services or information, and to contact Hosts, and Guests for purposes of direct marketing of our current and future Services.

You may choose to sign-in using your Facebook account or any other third party social media account. By signing-in using your Facebook or any other third party social media account, you are authorizing Kid & Coe to collect, store, and use, in accordance with this Privacy Policy, any and all information that you have authorized Facebook, Inc. or any other social media company to provide to Kid & Coe. Such information may include your first and last name, unique identifier, e-mail address and picture.


Guests who wish to book an accommodation may be asked for additional information about their booking request which may include the number of children in their party and details about their trip ("Guest Information"). The Guest Information will be provided to the Host of the applicable property. We reserve the right, but have no obligation, to request and obtain further evidence of identification from Hosts and/or Guests prior to accepting a property to the Site for listing or processing a booking request, as applicable. Our decisions regarding the adequacy of identification and acceptance of a property and/or booking shall be made solely at our discretion.


Hosts, who you wish to list a property for rent will also be asked to provide information about the property which may include address of the property, number of bedrooms and bathrooms, list of amenities, and other information about the property ("Property Information"). The Property Information is used to provide the Services, including but not limited to, listing the property for rent on the Website.


If you choose to book an accommodation as a Guest, purchase products and services from Kid & Coe, or as a Host offer your home or other properties for rent to prospective Guests, you will be required to provide your credit card, bank account information and other payment related information necessary to process your booking request or purchase (collectively, the "Billing Information"). Billing Information is collected and processed by our third-party payment processor operating as our agent (See, Onward Transfers to Third Parties). Kid & Coe does not directly obtain or process any Billing Information.


For identity verification purposes, you will be required to provide a Government ID, photograph(s), and other information necessary to verify your identity (collectively, the “Identity Verification Information”). Identity Verification Information is collected and processed by Onfido, our third-party identity verification provider operating as our agent (See, Onward Transfers to Third Parties). Kid & Coe does not directly obtain or process any Identify Verification Information.


In addition to the Contact Information, Guest Information, and Property Information, we may also collect or receive the following information:


    When you visit the Website or use the Services, we may automatically collect certain information such as the name of your Internet service provider, the pages you viewed on our Website, the number of links you click within our Website, search terms, operating system, website traffic and related statistics, keywords, the state or country from which you accessed our Website, the date and time of your visit, the type of browser or computer you use, the web page from which you linked to our Website, your "IP" or Internet Protocol address and other data.


    Cookies are small packets of data that a website stores on your computer's hard drive so that your computer will "remember" information about your visits to our Website and other sites as described under Google Analytics below. Our cookie policy is available at If you do not want a cookie placed on your hard drive, you may be able to turn that feature off on your computer. Please consult your Internet browser's documentation for information on how to do this and how to delete persistent cookies. However, if you decide not to accept cookies from us, the Website may not function properly and you may be precluded from using the Services.


    JavaScript tags trigger a sequence of events that includes viewing a first-party cookie (or setting that cookie if it does not already exist). We may use JavaScript tags to help us tailor and optimize our Website and provide you relevant Kid & Coe advertisements outside of our Website.


    Web beacons, also known as "clear gif" technology, are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web site users. Unlike cookies, which can be stored on a user's computer hard drive, clear gifs are embedded invisibly on web pages and are about the size of the period at the end of this sentence. We may use web beacons to help us manage Content on the Website by tracking what Content is effective.


    We may use one or more third-party analytics services to evaluate your use of the Website and the Services, compile reports on activity (based on the third-party analytics services collection of IP addresses, Internet service provider, browser type, operating system and language, referring and exit pages and URLs, date and time, amount of time spent of particular pages, what sections of the Website you visit, number of links clicked while on the Website, search terms and other similar usage data) and analyze performance metrics. These third parties use cookies and other technologies to help analyze and provide us the data. By accessing and using the Website and/or the Services, you consent to the processing of data about you by these third-party analytics providers in the manner and for the purposes set out in this Privacy Policy.

    For more information on these third-party analytics providers, including how to opt out from certain data collection, please visit the sites below. Please be advised that if you opt out of any service, you may not be able to use the full functionality of the Website or the Services.

    For Google Analytics, please visit

    We also use one or more third-party remarketing services to advertise on third party websites to previous visitors to our Website. It could mean that we advertise to previous visitors who haven’t completed a task on our Website, for example using the contact form to make an enquiry. These third-party remarketing service providers use cookies to serve ads based on a past visit to the Website. Any data collected by such third party remarketing service providers will be used in accordance with this Privacy Policy and the privacy policy of such third party remarketing services provider. For more information on such third party remarketing service providers, including how to opt out from certain data collection, please visit the following links:

    For Mailchimp, please visit


We may make chat rooms, blogs, message or bulletin boards, or news groups available to you through the Website. THIS PRIVACY POLICY DOES NOT APPLY TO ANY INFORMATION (INCLUDING PERSONAL INFORMATION) THAT YOU PROVIDE USING CHAT ROOMS, BLOGS, MESSAGE OR BULLETIN BOARDS, NEWS GROUPS, OR OTHER SIMILAR FEATURES AVAILABLE THROUGH THE WEBSITE. ALL SUCH INFORMATION IS PUBLIC INFORMATION AND MAY BE SEEN, COLLECTED OR USED BY ANY USER OF THE SITE. By posting such information, you consent to the transfer of such information (including any personal information) from your country of origin to the US, and you acknowledge that the EU-US and the Swiss-U.S. Privacy Shield Framework does not apply to such information (including any personal information).


In an ongoing effort to better understand our users, the Website, and the Services, we might analyze your information in aggregate form to operate, maintain, manage, and improve the Website, and the Services. This aggregate information does not identify you personally. We may share this aggregate data with our affiliates, agents, existing or potential business partners, sponsors, or advertisers. We may also disclose aggregated user statistics in order to describe our Services and the Website to current and prospective business partners and to other third parties for other lawful purposes.


We also use Contact Information, Property Information and other information collected pursuant to this Privacy Policy to respond to general inquiries, solicit feedback and provide support regarding our products and Services, provide relevant content on our Website, and to communicate with you via email regarding our current and future Services.


Onward Transfer to Processors: Like many businesses, we hire other companies to perform certain business-related services. We may disclose personal information to certain types of third party companies but only to the extent needed to enable them to provide such services. The types of companies that may receive personal information and their functions are: data storage, hosting services, user identity verification, and payment processors. All such third parties function as our agents, performing services at our instruction and on our behalf pursuant to contracts which require they provide at least the same level of privacy protection as is required by this privacy policy and implemented by Kid & Coe. We may also disclose personal information to our affiliates in order to support marketing, sale and delivery of Services. With regard to the Principle of Accountability for Onward Transfer, we remain liable if our agent processes such personal information in a manner inconsistent with the Privacy Shield Principles, unless we prove that we are not responsible for the event giving rise to the damage.

Onward Transfer to Controllers:

We have engaged Stripe to process payments, conduct analytics and provide other business services. Stripe collects identifying information about the devices that connect to its services. Stripe uses the information to operate and improve the services it provides, including fraud detection. You can learn more about Stripe and read its privacy policy at

We have engaged Onfido, a third party software provider, to carry out user identity verification. Onfido collects and processes data (including personal data) under its terms and conditions available at and privacy policy available at

You may opt out of having your personal information collected and/or processed by, or transferred to, Stripe and/or Onfido by notifying us at In such event, we will use commercially reasonable efforts to process your payments and/or verify your identity using alternative means, but your decision to opt-out may limit your use of the Website, the Mobile App and/or our Platform.


We will not disclose your sensitive personal information to any third party without first obtaining your opt-in consent. When we provide this information regarding requested disclosure, we will include instructions for how to grant consent

In all instances, please allow us a reasonable time to process your response.


In the event of a merger, dissolution, reorganization or similar corporate event, or the sale of all or substantially all of our assets, we expect that the information that we have collected, including personal information, would be transferred to the surviving entity in a merger or the acquiring entity. All such transfers shall be subject to our commitments with respect to the privacy and confidentiality of such personal information as set forth in this privacy policy. This policy shall be binding upon Kid & Coe and its legal successors in interest.


We may be required to disclose personal information in response to lawful requests by public authorities, including for the purpose of meeting national security or law enforcement requirements. We may also disclose personal information to other third parties when compelled to do so by government authorities or required by law or regulation including, but not limited to, in response to court orders and subpoenas.


You may opt out at any time from the use of your personal information for direct marketing purposes, and/or the transfer of your personal information to third parties for direct marketing purposes, by contacting us at Please allow us a reasonable time to process your request.


Kid & Coe acknowledges that EU individuals have the right to access the personal information we maintain about them. Upon request to, we will provide you with confirmation as to whether we are processing your personal information, and have the data communicated to you within a reasonable time. You have the right to correct, amend or delete your personal information where it is inaccurate or has been processed in violation of this privacy policy. We may require payment of a non-excessive fee to defray our expenses in this regard. Please allow us a reasonable time to respond to your inquiries and requests.


We will retain your personal information in a form that identifies you only for as long as it serves the purpose(s) for which it was initially collected as stated in this Privacy Policy, or subsequently authorized. We may continue processing your personal information for longer periods, but only for the time and to the extent such processing reasonably serves the purposes of archiving in the public interest, journalism, literature and art, scientific or historical research and statistical analysis, and subject to the protection of this Privacy Policy. After such time periods have expired, we may either delete your personal information or retain it in a form such that it does not identify you personally.


We may send you legally required notifications and other notices including, but not limited to, service related notices, transactional communications related to your account, or notices regarding a change to any of our policies. For example, we may send you a notice regarding server problems or scheduled maintenance to the Website. In order to opt-out of receiving these notices, you may need to deactivate your account.

We offer you control over your privacy preferences regarding promotional email. You may update these preferences at any time. Please allow sufficient time for your preferences to be processed.

  • You may opt-out of receiving promotional emails from us regarding new features, services, special offers, advertisements, promotions and our newsletter when registering for an account by unchecking the box that asks whether you would like to receive e-mail updates.
  • In the future, You may unsubscribe from receiving promotional e-mails of certain types (or a company-wide unsubscribe) at any time by using the Unsubscribe page on the Website. Please pay careful attention to the various options for unsubscribing. You may have the option to unsubscribe from one or more special interest lists or unsubscribe from all promotional e-mails.
  • When you receive a promotional e-mail from Kid & Coe, it will contain a link that allows you to unsubscribe. If you decide to use this opt-out link, you will no longer receive promotional email, but you will continue to receive non-promotional e-mails and direct mail from us, such as order confirmations.


Any Content or personal information published on the Website is public and accessible by any third party. If you participate in chat rooms, blogs, message or bulletin boards, news groups or similar forums, your username will be posted on the Website. Any Content or personal information published on the Website may also appear in search engine results (such as Yahoo!, MSN, Google, Altavista, and other search engines) and in the cache of those search engines, in feeds and third party websites pursuant to cobranding agreements. We have no control over updating and/or removal of such Content or personal information, which is the sole responsibility of the search engines, third party websites and RSS web feed resources. You agree and acknowledge that Kid & Coe is not be liable for the information published in search results or by any third party website that carries any Content or personal information published on the Website. We strongly discourage posting any information on these features or in any Content or personal information posted by you that you do not want others to see or use.

We do not and cannot review all communications and materials posted to or created by users that visit the Website or use the Services. You acknowledge that by providing you with the ability to post, view and distribute communications, Content and personal information via the Website, Kid & Coe is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating thereto. However, we reserve the right to block or remove communications, Content, personal information or other submissions to the Website, for any reason in our sole and absolute discretion.


We may, directly or indirectly through third party service providers, serve personalized advertisements for products and services that may be of interest to you when you visit the Website and third party websites. Kid & Coe and its third party service providers may use Other Information collected during your visits to the Website and third party websites to select personalized advertisements, and combine and compare your information with other databases, perform, or have performed, cookie synchs, and otherwise use your information for commercial purposes. You may opt-out of the tailoring of advertising based on information we collect. To learn more about the use of this information, or to choose not to have this information used by our providers or third party advertising partners by opting out, please visit the Network Advertising Initiative by clicking

Google may use cookies to serve ads on the Website. Google’s use of the DoubleClick DART Cookie enables it to serve ads to Website users based on visits to the Websites and third party websites. For more information on the DART Cookie see: You may opt out of the use of the DART Cookie by Google by visiting the Google Ad and Content Network Privacy Policy at:


Kid & Coe uses commercially reasonable measures (including secured socket layer ("SSL") technology) to protect your personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction, taking into account the risks involved in processing and the nature of such data, and comply with applicable laws and regulations. Please understand, however, that no security system is impenetrable. We cannot guarantee the security of the databases where your personal information is stored and processed, nor can we guarantee that the information that you supply will not be intercepted while being transmitted to and from us over the Internet including, without limitation, information included within emails. You should not disclose your Password and ID to anyone and you should always remember to log off, especially if you are using a shared computer. You are solely responsible for maintaining the confidentiality of your Password and ID, and for any use of your Password and ID, whether or not you have authorized such use.


The Website may contain links to third party websites, products, and services including social media sites such as Facebook and Twitter. These websites may place cookies or other tracking technologies on your computer or personal device. Information collected by these websites is governed by their privacy practices and is not subject to this Privacy Policy. We are not responsible for how third party websites collect, use, disclose, distribute, or maintain your information. If you visit a third party website linked from the Website, you do so at your own risk. We encourage you to learn about the privacy practices of those third parties prior to providing them with an information or taking advantage of an offer or promotion. Kid & Coe expressly disclaims any and all liability for the actions of third parties, including but without limitation to actions relating to the use and/or disclosure of your personal information.


This Privacy Policy is effective as of the date stated at the top of this Privacy Policy. We may change this Privacy Policy from time to time. Please be aware that, to the extent permitted by applicable law, our use of the Information is governed by the Privacy Policy in effect at the time we collect the information. If you visit the Website or use the Services after a change to this Privacy Policy is posted on the Website, you will be bound by such change. Please refer back to this Privacy Policy on a regular basis. If you do not agree with the revised Privacy Policy, your sole remedy is to cancel your account and cease using this Website and the Services.


The Website is not intended for use by children under the age of 13. Kid & Coe does not knowingly collect or use any personal information from such children. If you are under the age of 13, do not submit any information through this Website. If we learn that we collected personal information from children under the age of 13, we will take steps to delete that information as soon as possible.


Pursuant to Section 1798.83 of the California Civil Code, residents of California have the right to obtain certain information about the types of personal information that companies with whom they have an established business relationship (and that are not otherwise exempt) have shared with third parties for direct marketing purposes during the preceding calendar year, including the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To submit a request pursuant to Section 1798.83, please contact Kid & Coe via email at

In addition, Kid & Coe does not monitor, recognize or honor any opt-out or do not track mechanisms including general web browser, "Do Not Track" settings and/or signals.


The Website, and the Services are operated in the United States. If you are located outside of the United States, please be aware that any information you provide to us will be transferred from your country of origin to the United States. Except in the case of data transfers under the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework, your decision to provide such data to us, or allow us to collect such data through our Website, or the Services, constitutes your consent to this data transfer.


Kid & Coe complies with the EU-US Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework as set forth by the US Department of Commerce regarding the collection, use, and retention of personal information from the European Union member countries (including Iceland, Liechtenstein and Norway) and Switzerland to the United States, respectively. Kid & Coe has certified that it adheres to the Privacy Shield principles of Notice, Choice, Accountability for Onward Transfer, Security, Data Integrity and Purpose Limitation, Access, Recourse, Enforcement and Liability (the "Privacy Shield Principles"). If there is a conflict between this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program, and to view our certification page, please visit

Kid & Coe is subject to the investigatory and enforcement powers of the Federal Trade Commission.

In compliance with the EU-US and the Swiss-U.S. Privacy Shield Principles, Kid & Coe commits to resolve complaints about your privacy and our collection or use of your personal information. European Union or Swiss individuals with inquiries or complaints regarding this Privacy Policy should first contact Kid & Coe at Kid & Coe has further committed to refer unresolved privacy complaints under the Privacy Shield Principles to an independent dispute resolution mechanism, the BBB EU PRIVACY SHIELD, operated by BBB National Programs. If you do not receive timely acknowledgment of your complaint, or if your complaint is not satisfactorily addressed, please visit for more information and to file a complaint. This service is provided free of charge to you. If these processes do not result in a resolution, you may also contact your local data protection authority, the US Department of Commerce, and/or the Federal Trade Commission for assistance. Please note that if your complaint is not resolved through these channels, under limited circumstances, a binding arbitration option may be available before a Privacy Shield Panel


If you have any comments or questions regarding this Privacy Policy please contact Kid & Coe via email at with "PRIVACY POLICY" in the subject line.

Kid & Coe Inc. Copyright 2019